Monday, October 15, 2007

Online Strategies to Compete with VRBO

  • VRBO Weakness: Many guests are having bad and inconsistent experiences.
  • VRM Opportunity: Make those horror stories more public. Utilize Travel Reviews.

  • VRBO Weakness: Difficulty in comparison shopping on VRBO website... they can be overwhelming
  • VRM Opportunity: Create a website that is user friendly and makes investigating your properties and market are even easier.

  • VRBO Weakness: Difficult to contact VRBO
  • VRM Opportunity: Online "push" chat, Answer phones in evening, Use CRM and Email Marketing to develop lifetime customer.

VRM Challenge: Managing their data and content out on the Internet... the more units you have, the harder. Possible Solutions:

  • Have Data available at fingertips.
  • Focus on portfolio representative properties
  • Check out Clipmate.com to quickly paste info into resources
  • Use Picasa for your photos.
  • Get some properties in VRBO directories, Googlebase, Craigslist

No comments: